FAQ's

Have questions about Push Pin Travel Maps? You’re in the right place! Explore our FAQs for quick answers about products, personalization, push pins, and more. If you don’t find what you’re looking for, please contact us — we’re always happy to help.

For detailed information on processing times, shipping, and returns, visit our Shipping & Returns Policy page.

Gifting Made Easy!

Do you sell Gift Cards?
  • Yes, we do! Our gift cards are delivered instantly via email, making them a quick and thoughtful gift. Let your loved ones choose their perfect map with the gift of choice this holiday season.

Click here to purchase a gift card.

Do you offer Gift Wrapping or Gift Notes?
  • Gift Wrapping: While we don’t currently offer gift wrapping due to our custom packaging, we ensure your order is securely and neatly packed for shipping.
  • Gift Notes: Yes, we’re happy to include a personalized gift note! Just leave your message in the "Notes" section at checkout, and we’ll include it with your order.
Do your packages include your company name or invoices?
  • No. To keep gifts a surprise, our packaging is discreet and does not display our company name or logo. We also do not include pricing or invoices inside the box.

*Please Note: For some orders, maps and pins may ship separately to ensure safe delivery. In these cases, the pins may arrive before the map.

Payment Options

What payment options do you accept?
  • We accept major credit cards as well as PayPal and Shop Pay Installments.
Buy now, pay later with Shop Pay Installments

When you choose Shop Pay at checkout, you can split your purchase into flexible installment payments.

How it works:

  1. Add items to your cart.
  2. Check out with Shop Pay.
  3. Choose the option to pay in installments.

Your first payment is due at checkout. The remaining payments are automatically charged to your card saved on Shop Pay based on the payment plan you chose. Don't worry, you'll get an email reminder before each payment to remind you.

How does Shop Pay Installments Work?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into four equal, biweekly installment payments with 0% APR, or monthly installments with no hidden or late fees*.

  • Quick decision - Get a real-time decision on your eligibility.
  • Easy payments - Split your purchase into easy bi-weekly or monthly payments.
  • No surprises - No late or hidden fees.
  • More Questions? For questions about installment payments on Shop Pay, visit: https://shoppay.affirm.com/

*Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Personalization Info

What Personalization options are available?

Personalization is FREE on all maps and travel decor! Most Push Pin Travel Maps can be customized with your name, family name, business name or logo, a pin legend, or even a favorite quote.

  • Paper Maps: Personalized with a metal plaque that holds up to three lines of centered text (approximately 25 characters per line). If your message is slightly longer, please contact us to see if we can accommodate your request.
  • Canvas Maps: Personalized directly on the map by choosing from one of our 9 unique templates.

*Please note: Personalized maps cannot be returned or exchanged. Double-check all spelling, punctuation, and capitalization, as your text will appear exactly as entered at checkout. Need ideas? Visit our Personalization Ideas page for inspiration.

Will my order require proof approval?
  • For most maps, you’ll be able to review and approve your personalization proof during the ordering process. Please carefully check your proof before selecting “I approve my proof” and adding your map to your cart.
  • Certain products do require proof approval before production can begin. To avoid delays, please watch for an email from proofs@pushpintravelmaps.com (check your spam folder, too).
  • Proofs are sent within 1 business day of ordering.
  • We only send proofs for canvas maps and custom décor if you request one or if we have questions about your personalization.
  • If you request a proof or one is required, your processing time officially begins after you approve the proof.

*Please Note: The day your order is placed is considered Day 0. Processing time begins the following business day.

What is a Pin Legend, and will my map include one?
  • A Pin Legend helps you identify what each pin color represents on your map. You can add a legend to any Canvas Map as part of your personalization. Legends are available with all nine of our canvas templates and can include 2–6 custom legend items (contact us if you want more than 6 legend items).
  • Each map comes with red, white, and black pins. If your legend includes more than three categories, we recommend purchasing additional pin colors, as your map comes with red, white, and black pins.
  • For examples and additional guidance, visit our Personalization Guidelines page.

*Please note: Paper Maps do not include a pin legend, though some customers choose to add one to their personalized plaque.

Push Pin Options

How many & what color push pins come with my map?
  • All of our maps and bucket list products include 150 push pins in a mix of red, white, and black—perfect for marking your past and future travels.
Where can I order additional push pins?
  • Red, White & Black - Order extra sets of our standard colors in packs of 150 here.
  • Additional Colors - Choose from 14 single-color pin sets, available in packs of 50 here.
  • Specialty Pins - Explore over 75 unique designs in a variety of fun shapes to add flair to your map or memo board. Choose from hearts, houses, wedding rings, airplanes, cruise ships, snorkels, motorcycles, and much much more! These pins are a creative way to highlight your favorite hobbies, travels, and interests. Pins double as lapel pins, making them a fun and versatile addition to your collection. Shop Specialty Pins here.
  • Sports Pins - Perfect for fans of golf, football, baseball, tennis, hockey, and many other sports—shop the full collection here.

Map Info

Are your maps made in the USA?
  • Yes! All of our Push Pin Travel Maps & Travel Decor items are proudly made in the USA!
What are your maps printed on?
  • We offer our maps on two beautiful materials — high-quality paper and premium cotton canvas.
  • They’re meaningful gifts for any occasion and tie perfectly to milestone anniversaries: 1st (Paper), 2nd (Cotton), or 5th (Wood, because of the frame).
What is the difference between your Canvas & Paper Maps?

The main differences are the available personalization options and map finishes:

  • Paper Maps: Personalized with a metal plaque affixed to the map. Maps have a smooth finish and are mounted on foamcore board to hold pins securely.
  • Canvas Maps: Personalization is printed directly onto the map using one of our 9 unique templates. Canvas maps have a textured look and feel and are also mounted to foamcore board to hold your pins in place.

Both options are made with high-quality materials and are designed to last a lifetime. Choosing between them comes down to budget and personal preference!

What comes with my map?

Every Push Pin Travel Map (excluding posters) arrives ready to hang and includes:

  • 150 push pins in a mix of red, white, and black
  • The appropriate hanging hardware
  • Free personalization to make your map uniquely yours

Everything you need to start pinning your adventures upon arrival is included!

What frame options are available?

We offer a variety of frame choices to suit your personal taste & décor:

  • Standard Frames: 8 classic profiles to choose from.
  • Premium Frames: 6 high-end options (available exclusively with our canvas maps).
  • Float Mount Frames: Sleek options designed for our gallery-wrapped maps.

For detailed descriptions and close-up views of each frame option, click here

What sizes are available?
  • Framed World & U.S. Maps (Paper & Canvas):
    Map size: 24” x 36”
    Framed size: 27.5” x 39.5”
  • Regional/State/Country Maps:
    Sizes vary; please check the specific product listing for details.
  • Gallery Wrapped Maps:
    Standard: 24” x 36”
    Large: 30” x 45”
  • 3-Panel Extra-Large Maps:
    Total size: 36” x 54”
  • Canvas Posters (Unframed):
    Largest sizes available:
    24” x 36”
    30” x 45”
    36” x 54”
    44” x 66”

For more details on sizing and a visual representation, visit our Map Size page.

Are your maps laminated? Do they have glass on the front?
  • Our maps are not laminated, as we find that a glossy finish can make them harder to read and pin. Instead, they are printed on high-quality paper or premium canvas.
  • None of our maps have a glass covering, as this would interfere with your ability to pin them.
Can I purchase an unframed map?
  • Yes! We offer unframed Canvas Posters in four sizes. These maps are shipped rolled in a tube and come with 150 push pins and free personalization, which is printed directly on the map itself.
  • Because they are shipped rolled, our canvas posters are available in larger sizes than our ready-to-hang maps.
  • Available sizes for World & US maps are: 24"x36", 30"x45", 36"x54" & 44"x66"
  • Upon receiving your map poster, you could choose to have it professionally dry mounted and framed at a store such as Hobby Lobby or Michaels.
Do your world maps show U.S. State borders?
  • Yes, all of our world maps display the outlines of all 50 U.S. states (with the exception of our hand-drawn black and white map). However, not all world maps label each U.S. state. Each map listing includes a close-up image of the U.S. portion to help you assess the level of detail, including whether the states are labeled.
  • If you have specific questions about which maps include all states labeled, feel free to contact us.
Do you make custom maps?
  • At this time, we do not offer custom maps, including city maps or area-specific maps.

Why Us?

Why should I buy a map from you?
  • Simply put—because we’re the best at what we do! We believe we offer the best-looking, best-priced, and highest-quality travel maps with pins on the market. But it’s not just about the product; our customer service is second to none!

    We go above and beyond to make sure you’re thrilled with your purchase because your satisfaction matters to us. In an age where great customer service can be hard to find, we’re proud to provide a personal touch that keeps our customers coming back. Plus, when you shop with us, you’re supporting a small business—and that means the world to us.

Want to know more? Check out our About Us page to learn how we got started!

Didn’t find your answer?

Don't hestitate to contact us